First of all, everyone at my job always tells me how much they LOVE my hats. I want to thank Kimberley because the service she provides really helps me to feel better, and my hats have become my signature look. I love how attentive she is with all of my orders, this hat being the most recent purchase and if I have any concerns she quickly addresses them and works with me to make sure the final product I receive is exactly as I wanted. I'll be ordering from her again in the future, she has a longtime customer with me.